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Actifio Privacy Policy


Actifio, Inc. (“Actifio”) understands that confidentiality of information is important to the visitors to our website and use our products and services and is committed to ensuring that your privacy is protected. This Privacy Policy provides information on when and why we collect personal information, how we use the data we collect, and procedures that we have in place to safeguard your privacy.

By accessing and using our website, products, and services and submitting your information to us by email, use of our website, products, and services or otherwise, you shall be deemed to have consented to the collection and use of that information as set out in this Privacy Policy.

Collection of Information

In general, you can visit our website without telling us who you are or revealing any personal information about yourself (such as your name, company, phone number, address or email address). Our web server collects IP addresses to obtain certain aggregate information concerning the use of our website. An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. We do not link these IP addresses to any personally identifiable information.

Our website utilizes standard technology called “cookies” – small pieces of data that are stored by a user’s web browser on the user’s hard drive that allows web servers to recognize the computer used to access a website. On our website, cookies are used as an aid to the user experience and to collect information about how our website is used. Information gathered through cookies may include the date and time of visits, the pages viewed, and the time spent at our website. This information is collected on an aggregate basis. None of this information is associated with you as an individual. You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. You should consult with your browser’s provider or manufacturer if you have any questions regarding disabling cookies.

You may be asked to give us more specific information about yourself or your use of our products (for example, if you are seeking information about Actifio or our products, using our products or seeking support services for use of our products). Supplying such information to us is optional, but you may be unable to complete your transaction without providing us with such information.

Use of Personal Information

Should you provide us with any personal information (such as your name, company, phone number, address, and email address) this information will only be used for the purpose for which you have expressed an interest.

We do not sell lists, accept advertising, or generate any third party revenue from the data that is generated from this website. We may, however, utilize third parties to provide services on our behalf, such as for delivering emails. Any such third party is required to maintain the confidentiality of all information and is prohibited from using any information for any purpose other than as authorized by us.

We do not market our products to children under the age of 13 and, in accordance with the Children’s Online Privacy Protection Act, we do not knowingly collect or store personal information about children under the age of 13.

We may use your information to ensure our services are working as intended, such as tracking backup progress, delivering reporting insights on your usage, or troubleshooting issues that you report to us. And we use your information to make improvements to our services — for example, to measure and refine product effectiveness.

We may disclose personal information if we believe in good faith that such disclosure is necessary in order to comply with law or legal process (for example, in response to a warrant or subpoena or other court order), to protect against misuse or unauthorized use of our website, or to protect the rights, property or personal safety of Actifio, our customers or the public.


While we take all reasonable precautions to protect personally identifiable information from loss, misuse, alteration or destruction, data transmission over the internet may not be adequately secured by the sender. As a result, we cannot ensure the secure receipt of any information that is sent to us by this medium and any such information is sent at your own risk.

Third Party Web Sites

Actifio is not responsible for the privacy practices of third parties whose websites may be referenced or linked in the Actifio website.

Updating Your Contact Information and “Opting Out”

We want to ensure that the information we collect is accurate. If your contact information changes, or if you wish to delete certain contact information from our records, please let us know by sending an email to

If at any time you wish to “opt out” of receiving information from us, please let us know by sending us an email to Please note that due to lead times on certain contacts, you may continue to receive contacts for a short period following your “opt out” notification.

Changes to this Privacy Policy

Actifio reserves the right to modify this Privacy Policy at any time and without notice. Changes to this Privacy Policy will be posted on this page, so we encourage you to review our Privacy Policy from time to time.

Contacting Us

If you have any questions about this Privacy Policy, please feel free to contact Actifio at

Privacy Policy Revised: January 11, 2021